Terms & Conditions
1. Introduction
Welcome to CapeMulti.
These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
CapeMulti operates as an online-only sports retail store based in South Africa.
2. Definitions
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“We”, “Us”, “Our” refers to CapeMulti
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“You”, “Customer” refers to any person using the website or placing an order
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“Products” refers to all goods offered for sale on our website
3. Online-Only Business
CapeMulti operates exclusively online.
We do not offer in-store shopping or standard collections.
Collections are not permitted, unless expressly arranged and confirmed in writing prior to ordering or dispatch.
4. Product Information & Availability
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All product descriptions, images, pricing, and specifications are provided in good faith
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Images are for illustrative purposes only and may differ slightly from the actual product
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All orders are subject to stock availability confirmation
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We reserve the right to limit quantities or discontinue products without notice
If an item becomes unavailable after you place an order, we will notify you and offer a refund or suitable alternative.
5. Pricing & Payment
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All prices are displayed in South African Rand (ZAR) unless stated otherwise
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Payment must be made in full before an order is processed or dispatched
We reserve the right to correct pricing errors. If a pricing error affects your order, you will be notified and may choose to proceed at the corrected price or receive a full refund.
6. Orders & Acceptance
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An order confirmation email does not constitute acceptance of your order
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Orders are only accepted once payment, stock availability, and shipping details have been confirmed
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We reserve the right to cancel any order for reasons including, but not limited to:
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Stock unavailability
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Pricing or listing errors
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Suspected fraud or misuse
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If an order is cancelled, a full refund will be issued.
7. Shipping & Delivery
Shipping is subject to our Shipping Policy, which forms part of these Terms & Conditions.
Key points include:
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Domestic and international delivery options
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Free shipping on South African orders over R1,500 (unless otherwise stated)
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Shipping fees may be adjusted after checkout for oversized items or outlying areas
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Any shipping adjustment will be confirmed with you before dispatch
Risk of loss passes to the customer once the order has been delivered to the specified address.
8. International Orders
International customers are responsible for:
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Requesting and approving shipping quotes
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All customs duties, taxes, and import fees
CapeMulti is not responsible for delays or costs incurred due to customs clearance or destination-country regulations.
9. Returns, Refunds & Exchanges
Returns and refunds are governed by our Returns & Refunds Policy, which complies with the South African Consumer Protection Act (CPA).
Change-of-mind returns, exclusions, faulty item procedures, and refund timelines are outlined in that policy.
10. Warranties & Defects
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Products are covered by the manufacturer’s warranty where applicable
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Warranties typically cover manufacturing defects only
Warranties do not apply to:
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Normal wear and tear
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Improper installation, use, or maintenance
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Crash, accidental damage, or misuse
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Modifications
All warranty claims require proof of purchase and may be subject to manufacturer or distributor assessment.
11. Use of Website
You agree not to:
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Use the website for unlawful purposes
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Interfere with website security or functionality
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Attempt to access restricted systems or data
We reserve the right to restrict or terminate access to our website if misuse is suspected.
12. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of CapeMulti or its licensors.
You may not copy, reproduce, distribute, or use any content without prior written permission.
13. Limitation of Liability
To the fullest extent permitted by law:
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CapeMulti shall not be liable for indirect, incidental, or consequential damages
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Our liability is limited to the value of the product purchased
Nothing in these Terms limits your rights under the Consumer Protection Act.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy and South African data protection laws.
15. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
16. Changes to These Terms
We reserve the right to update or amend these Terms & Conditions at any time.
Any changes will be effective once published on our website.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
